Patient Experience

I cannot thank Mr Rajan enough for giving me good eyesight. Having worn spectacles and contact lenses all my life, I no longer need them, just glasses for reading. At the age of 77 I have a new lease of life and a whole new brighter world has opened up. So grateful to Mr Rajan and his team for their outstanding dedication and skilled professional care.

Brilliant describes it all. The Spire, the care and the result. Thank you.

The whole experience was a positive one. The procedure was carried out in a relaxed and reassuring manner..”

Excellent and efficient service from all concerned, especially Mr Rajan. Everything was well explained. Surgery was pain free and quick. Excellent result – eyesight is marvellous.

I am delighted with the result of Mr Rajan’s surgery, and am extremely happy with the care and attention afforded to me throughout my contact with Mr Rajan”.

What can I say! The results of the operation have been miraculous after not being able to see much at all with my left eye. The care and treatment have been outstanding.

An excellent bespoke service from beginning to end. The whole team were kind, friendly and supportive. The consultant’s calm, empathetic and professional manner could not be faulted. The improvement in my eyesight has far exceeded pre-surgery expectations.”

“Pre-existing medical problems could have caused difficulties for Mr Rajan and his anaesthetist but were overcome with great skill and professionalism. All nursing and ancillary staff were of the highest calibre… The only glitch was with Pharmacy; over an hour’s wait for eye drops and forms I couldn’t see..”

“I have been most impressed with both the care I received at the Spire Cambridge Lea Hospital from the staff from beginning to end and thank them all for their dedication and kindness throughout. Mr Rajan’s management, patience and meticulous care and concern for my well being both before, during had post-operatively was absolutely first rate and his genuine concern for me a patient was outstanding.”

“All went extremely smoothly and I am overjoyed at seeing bright colours again!”

Everything went very smoothly. Service was very good.

Having struggled with my eyesight for many years, I saw Mr Rajan. Within 3 months I had perfect distance with the minimum of fuss. I would like to thank him for giving me a new lease of life. An absolute Godsend.

With historical poor vision in my left eye losing clarity and gaining fugging in my right eye was devastating. Surgery has restored my right eye vision and I am most grateful to Mr Rajan and Spire for this”.

“Mr Rajan has been very clear about any risks, very calm, informative and very pleasant through the whole process of having my +10.2 natural lenses replaced. At 51 years old it has been life changing for me. I have no reservations about recommending Mr Rajan and the whole team.”

“Excellent service throughout. Nice to be able to see properly again.”

“I am grateful for the excellent care I have received at all stages.. I have appreciated the careful detailed communication..”

The whole process from initial consultation to post-operative review was well done…”

"Mr Rajan was very helpful, reassuring and informative – as well as skilled! I found the amount of paper and changes in charging rather confusing but that is the hospital admin, not Mr Rajan".

“Very skilled and wonderful calm reassuring bedside manner. Miracle to have perfect vision at this stage of my life…”

“A lot of effort went into achieving a result I did not think possible. Quite remarkable improvement in sight. From a difficult set of eyes.”

I have wonderful vision with my new multifocal toric lenses. It is amazing not to need glasses. Thank you Mr Rajan.”

“I was so grateful… Perhaps I could mention in particular my enormous appreciation of the unrushed and relaxed nature of the consultation.”

“Thank you – a stunning result! I can read comfortably again, drive at night and am seeing colours I had forgotten about.”

“First class consultation and surgery. I found Mr Rajan very informative and helpful. Both operations were very relaxed and gave me no concern. The aftercare and follow up were again very relaxed and informative. My requests for further information were addressed with complete understanding and in detail. First class care for which I am most grateful.”

“Good experience (for a very nervous patient). I was made to feel totally at ease. Huge, massive thank you to Mr Rajan and team.”

“I have now had cataract surgery on both eyes. I am delighted with my new vision and extremely grateful for all the kind and expert care I have received from Mr Rajan and his team"

"I have nothing but praise for the treatment and surgery I have received from Mr Rajan at the Spire Cambridge Lea Hospital. From the initial consultation through to the cataract operation and the implantation of a monofocal intraocular lens I found the understanding and care to be first class. During the procedure the theatre team were very encouraging and supportive and the commentary from Mr Rajan was most settling and helpful. The improvement to my vision is amazing!"

“Everything has been first class. Would recommend to anyone.”

“I am very pleased with the result of my cataract operations… so much better than I expected considering the problems I have with keratoconus. I would like to say a big thank you to Mr Rajan.”

“Excellent results. Very little discomfort throughout. Queries addressed promptly…”

"The surgery with Mr Rajan has resolved an unhappy episode in my life caused by a cataract to my left eye. Mr Rajan was wonderful and reassuring throughout and the results are equally wonderful with minimal pain, discomfort and instant vision. My grateful thanks to Mr Rajan and the nurses and administrators for their superb service.”

“What a great team effort. Mr Rajan, in addition to his evident first class surgical skills, ensured that I felt completely at ease throughout both procedures. Very comprehensive pre + post operative care…and oh the colours are back!”

“Fantastic improvement – beyond expectations. Careful and considerate care, clear instructions with meticulous execution. Results for someone who has worn glasses for 50 years are still incredible.”

“Very satisfied. Everyone very helpful and efficient.”

“It is not in my nature to bestow compliments easily but in this instance I consider them more than warranted. My gratitude goes to Mr Rajan for not only restoring my eye sight but also for giving back my 20-20 vision! I cannot thank him enough for this gift.. Also I would like to show my appreciation for his team, from his personal assistant Julie to medical staff in the theatre. They were a great team.

I was impressed with his approach and attitude. From my first discussion with him through to the post-op consultations, I felt I was in good hands. He is softly spoken and reassuring though as I would expect he was also firm with me when it came to following his advice (especially the daily routine of putting in eye drops). He was clear in what the surgery would involve and what I could expect to achieve!

Needless to say that he is a skillful surgeon. To perform such a delicate keyhole surgery made me rather apprehensive. That said, he did put my mind at rest (and also took my sky high blood pressure back to normal) with a comforting chat just before the first surgery. His clear instructions and guidance during the surgery helped me to relax and sail through the short operation.

In conclusion, it goes without saying that I would recommend Mr Rajan. He is a fine surgeon and a fine individual and I am indebted to him.”

“I am delighted with the outcome and very grateful both to Mr Rajan and to every else at the Vision Clinic who played a part in taking me comfortably through the operations.”

“Excellent care and am impressed by all aspects of the process. Mr Rajan is excellent and his way of explaining the treatment is clear and professional, whilst also being tailored to me as a patient.”

“Mr Rajan took considerable time to listen to my desire to be spectacle free… I have totally achieved this and had a pain free operation! A super job!”

“The operation was comfortable and painless….The nursing care and the professionalism and expertise of the consultant were excellent. I am pleased to report that I now have clear vision with this eye and that the short sight which has been a feature for most of my adult life has been effectively corrected..”

“Mr Rajan has given me my eyes back... truly amazing. Throughout the process, Mr Rajan has explained everything clearly, calmed my nerves and been amazingly kind and professional.”

“Very pleased with the results and most surprised that Mr Rajan’s prediction that my old imbalanced eyes would have balanced vision after the ops. Indeed they are!”

“Excellent consultation and operation thank you”

“Very good care and attention to detail in providing exactly the end result I requested.”

“Everything excellent. Very efficient and friendly and Mr Rajan was very reassuring when there were some problems.”

“I cannot express how grateful I am for what you’ve done – and, almost as importantly, how you did it….you and your team made me feel that I was in safe and experienced hands, and that the decision (taken months ago, after years of consideration) was the right one. I was very impressed with everyone at the Spire… My eyes are so good now that I honestly cannot remember what my sight was like a mere four weeks ago. It’s amazing.”

“For me, there was without question only one surgeon that I considered that I wanted to perform my operations. From the moment I met Mr Rajan I had total confidence and absolute trust in placing myself under his care, he has an extraordinary calming and exceptional reassuring aura.

I consider myself exceedingly fortunate to have had my eyesight restored by such a brilliant, truly gifted and dedicated Consultant Ophthalmic Surgeon. Mr Rajan is an outstandingly highly skilled professional, kind, caring and compassionate.

Words cannot thank you enough Mr Rajan for enabling me to enjoy a clear, colourful and brighter world once more, the difference it has made to my life already is truly amazing and I will be eternally grateful.

I can only describe the treatment I have received throughout from Mr Rajan, the surgical team and Julie Wright, Mr Rajan’s kind, immensely thoughtful and efficient PA as excellent. I cannot recommend or praise them all highly enough.”

“I had been very indecisive and nervous… I received expert care and was treated with respect and humanity. I am very appreciative… and am thrilled with the results. I can see really well.”

“.. after having poor sight since before I was four years old, it didn’t occur to me to have any expectation.. As it is, the results are really remarkable… my life is very changed, and hugely for the better.”

“Very satisfactory re. cataract surgery to both eyes…. Mr Rajan was exceptional in every aspect…”

“Outstanding patient care by Mr Rajan and his team. You deserve to be a winner of golden opinions. Thank you.”

“I was very pleased to have a multifocal lens in my right eye after cataract surgery…..my vision is amazingly good. I now have superb distance vision and the ability to read, all unaided. I am very pleased to have “invested” in multifocal vision.”

“I have been very short sighted all my life and the surgery has been life-changing. The staff were kind, caring and competent and inspired confidence at all stages. Suddenly, I can see… I cannot thank Mr Rajan and his team enough.”

“The quality of service provided is second to none, everybody involved is so professional and very helpful and nothing is too much trouble….I have my eyesight back and better than ever.”

“I was extremely pleased with the eye surgery I received under the care of Mr Rajan. He kept me well informed…I felt totally reassured by Mr Rajan’s expertise in this particular surgery… confident I was given the best treatment to achieve the most positive outcome.”

“Surgical procedure and medical care were excellent, resulting in near perfect vision. Pricing needs to be more professional in relation to what will be covered by insurance….”

“Made to feel very welcome… huge difference to my eyes. Would recommend this hospital for treatment.”

“Lovely to see the world without glasses. Thank you for all the care.”

“I am delighted with my new sight, better than I can remember. The surgery went very smoothly and with excellent care. I am very grateful for the skill and dedication shown by Mr Rajan.”

“The results from the operation are utterly fantastic. I have gone from poor vision in both eyes to 20:20 in both! I have not been able to see so well since I was 13 years old.. .Mr Rajan exudes quiet confidence and efficiency.”

“Fantastic! So very pleased. Everyone and everything excellent. Very caring, very informative, very processional, very good outcome. Perfect!”

I was extremely pleased with the whole experience. Mr Rajan…also made a recommendation that suited my requirements to help with my birdwatching… I do not believe this could have gone any better. I am very happy.”

“Mr Rajan carefully explained the procedure and the team worked smoothly and efficiently… my vision was excellent and I could see extremely well immediately. It could not have gone more smoothly.”

“We are extremely grateful to the excellent care provided to my mum.. Mr Rajan’s care and surgical skill was excellent. My mum recovered well and very pleased with the outcome.”

“Excellent treatment from Mr Rajan, Julie and the whole team!”

“Very stress free experience. It’s great to have clear vision again.”

“I found Mr Rajan and staff very understanding and kind and no concerns..”

“Very happy with advice given and procedures.”

“I am very happy with the result: a brighter, clearer and more colourful world. Mr Rajan was helpful in answering my questions and the nurses were very kind.”

“Excellent treatment and care. Can’t fault anything. Certainly worth the cost of private treatment.”

“Amazingly successful surgery, and all so much more stress-free than I had feared. Thank you!”

“Very pleased with results of both procedures. My vision is very clear – both near and far sight… whole experience profession and staff very helpful.”

“Excellent treatment from Mr Rajan. Very happy with the results. All staff very caring. Extremely positive experience.”

“The whole process was very straightforward and I am delighted with my resultant vision.”

“I originally had concerns as one eye is very bad but the ‘team’ and Mr Rajan explained everything clearly and concisely.”

“I was very pleased with the level of care given to me.”

“Really delighted. The procedure was swift and painless. My vision is fantastic now and I look forward to bird watching again. Thank you!”

“I was pleased with the sway the surgery went. I was well looked after by Mr Rajan and all the staff.”

“We have both been delighted with the care and excellent results of Mr Rajan and his team. This has been an amazing experience and a restored vision for both of us that has been literally a revelation. Thank you.”

“Operations were explained, people welcoming.. Mr Rajan superb – so glad he told me about the multifocal lens"

“The initial consultation was thorough… I felt in very good hands. The 20 mins or so in surgery was relaxed…I would recommend Mr Rajan and the Cambridge Vision Clinic at the Spire Cambridge Lea Hospital.”

“Delighted with the result of my two operations. All appointments kept to time.”

“My vision has improved….colours are more vibrant and vision more three-dimensional. The Spring sky has been transformed into a wonderland!”

“Very professional, very kind. Excellent care and facilities.”

“Exceptional care and results. Would highly recommend the procedure. I feel rejuvenated! Thank you so very much.”

“My surgery was a great success. Everyone involved took great care of me.”

“I had absolute confidence, from first appointment, in Mr Rajan. The whole experience was excellent.”

“Delighted with the outcomes of the procedures. Pre-op and follow-up appointments very reassuring…staff could not have been more professional, friendly and helpful.”

“I was very pleased with the way I was treated whilst in hospital and I am delighted with the outcome of both operations.”

“Mr Rajan’s care was excellent”

“I am grateful for, and impressed by, the excellent surgical as well as administrative help. In my opinion, Mr Rajan offers an exceptional therapeutic service.”

“I am delighted with the results that have been achieved by Mr Rajan…To find out that I have got 20-20 vision again after more than 40 years is wonderful.”

“Whole experience unstressful and distant vision excellent..”

“A revelation! Hugely impressive improvement to my eyesight.”

“I could not have hoped for better treatment or for a better outcome from my cataract surgery… I will be eternally gratefully and feel extremely fortunate to have had such wonderful treatment.”

“An excellent service with an outstanding outcome. Thank you Mr Rajan, so appreciative.”

“The vision I now have is as near to perfect as you can get, all thanks to Mr Rajan and his team. Everyone was so kind and calming..”

“Information was clear, concise and comforting…results have been fantastic and life changing…. Mr Rajan is the expert that I sough and I will highly recommend him.”

“A good experience of private medicine. All staff caring and helpful. Mr Rajan was very friendly and helpful. No problems.”

“All personnel were friendly and positive. The results of the surgery have been very good.”

“Surgery was a great success. I can see so clearly now. I felt very safe in Mr Rajan’s care and felt no pain at all during the procedure.”

“Fully explained and all my questions answered satisfactorily… I was put at ease at all times. Very good experience.”

“Can thorough recommend Mr Rajan and his staff. Considerate, helpful and welcoming"

“The whole system and procedure was excellent and my vision has changed beyond belief. My wife is now also going..”

“I found the whole experience very good – everything that was going to happen was explained to me and I can now see so much better.”

“Very successful operation, meeting all expectations..”

“Excellent service provided by all members of staff…kept informed at all times… felt reassured and in safe hands. I would recommend others to the Spire Cambridge Lea.”

“Mr Rajan provided excellent care. His calm, professional approach was very reassuring, as was his expertise and clear explanation of the procedure and outcome.”

“Great kindness and complete competence. I felt helped and supported throughout – am very very pleased with the result.”

“An incredibly pain and stress free experience. Mr Rajan explained everything thoroughly and I am delighted with the results.”

“..excellent service and attention. All staff very helpful and competent.”

Mr Rajan carried out IOL surgery and astigmatism correction on both my eyes with great lightness of touch. I am able to read quite small print 4 days after the second operation.”

“Very smooth process from start to finish. No problems whatsoever.”

“Wonderful result and superb care. I particularly appreciated the thoughtful and detailed advice.”

"I am well pleased. All involved incredible.”

“Excellent care and advice given with a very gentle and calm manner. Many thanks.”

“A very good experience. Mr Rajan explained thoroughly and was very gentle with the eye operation. Fantastic change to vision – well worth it.”  

“Very kind and attentive care during and after surgery.”  

"The whole procedure has been quick and entirely painless; furthermore the result has been an amazing improvement in my vision. The kind, calm and pleasant confidence of Mr Rajan has actually made the whole experience pleasurable!"

“From consultation to theatre, a skilled, professional and calm approach is Mr Rajan’s forte. In my case, cataract surgery with implant, carried out behind a corneal graft, has left me VERY VERY grateful.”

“Very pleased with my treatment. Dr Rajan has an excellent manner and explained everything very clearly… my vision is very good…money well spent!”

“Exceeded my expectations. Excellent service…you have a great team.”

“Very professional, explained all related matters very well. Great outcome. Would highly recommend.”

“I was very impressed with Mr Rajan’s clear, calm and courteous manner together with the professionalism of the whole clinic. The success of the surgery is testament to his undoubted skill as an operator. Thank you.”

"It was an enjoyable experience and the results are excellent. To have my sight saved makes me most grateful to the two kind donors and to Mr Rajan for his skill and expertise."

"I feel most fortunate to have been recommended to see Mr Madhavan Rajan... I am still amazed at the difference it has made to my life.."

"I am very pleased with the results... I felt well prepared for the surgery and procedures and can only marvel at the skill required... I had no pain nor any evident scarring and the improvement to my vision... is absolutely astounding.. My numerous questions were answered comprehensively"

"My experience with Dr Rajan has been wonderful from start to finish. I was put at ease by both Mr Rajan and his staff during surgery."

"Both operations were professionally done with good outcomes... I appreciated the quiet approachability of Mr Rajan.."

"You prepared me in advance of the surgery so that I knew what to expect. During surgery you made me as comfortable as possible. The results were amazing to me and the follow up appointment also very useful in reassuring me. Thank you very much indeed for the care you have taken"

"End to end experience has been professional, personalised and reassuring. I would have no hesitation in recommending Mr Rajan"

"The surgeon, Mr Rajan, and the surgery went brilliantly and I’m very pleased with the outcome to both eyes. Thanks to all concerned"

"I am delighted with the results. I would like to express my gratitude to Mr Rajan during and after the procedure for his excellent care and for keeping me informed at each stage. He has made me a very happy patient"

“Apart from the letter advising of today’s appointment arriving late, everything went extremely smoothly. I was informed at every stage what to expect. I experienced almost no post-op discomfort and am delighted with my vision. Everything is so bright and clear. Thank you Mr Rajan”

“I am amazed at the results. I would wholeheartedly recommend Mr Rajan and his team. They gave me confidence and the outcome is much better than I could have hoped for. Mr Rajan has been very kind and given his time and expertise without making me feel rushed”

“Mr Rajan is a wonderful surgeon! I have had to deal with many doctors in my life and have had a number of various operations, but have never come across a surgeon/doctor who combines all the following qualities: high professionalism, compassion, and kindness, complete understanding of the patient, intelligence and expertise. Thank you!”

“All my visits to see Mr Rajan have been completely satisfactory and the two operations have been brilliant. He is by the way, the most charming man”

“First class surgeon in Mr Rajan”

"My microincisional cataract surgery was a great success"

"Final outcome exactly as planned... In conclusion, perfect, very pleased."

“Excellent service. Op went very well with very little discomfort. Surgeon’s ability exceptional and explained everything fully”

“The eye surgery has been fantastic and the care throughout first class”

“Rapid recovery shows my cataract operation was done most efficiently”

“I can only describe how I feel as absolutely wonderful. Thank you Mr Rajan and team for looking after me so well”

“I cannot praise the staff enough for their help and attitude towards patients. If only other hospitals followed your example”

“Excellent results from both eyes immediately. Swift surgery and very accommodating. Highly recommend”

"The care I received throughout has been outstanding. The procedure was carried out on a Friday afternoon and there was help during the weekend as his secretary gave me her contact number and a call on Saturday to check on my wellbeing. I am so happy with the results"

"I had a very good experience at the time of cataract surgery with Mr Rajan. All the medical staff were very caring too."

“I think it is one of the better episodes of my life to have been treated by Mr Rajan – he has given me a new lease of life with his expertise and caring personality"