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Cookie policy
Cookies and how they benefit you

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:
We  do not use cookies to:
Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

Cambridge Vision Clinic - Privacy Notice

This privacy policy explains how Cambridge Vision Clinic uses any personal information collected about you and your rights in relation to that information.

The reference to “personal information” in this policy, means the information which identifies you as an individual, or is capable of doing so. Accordingly, we may hold and use information about you in your capacity as a customer, a patient, or in any other capacity, for example, when you visit our website.

What is privacy?

Privacy is the confidentiality of your personal information and is of paramount concern to us at Cambridge Vision Clinic. We are registered with the Information Commissioner as required under the data protection laws in the United Kingdom and are committed to compliance with Data Protection legislation.

Why do we have a Privacy Policy?

We have developed this Privacy Policy because we want you to feel confident about the privacy and security of your personal information.

Please read this privacy policy carefully. If you are visiting any of our website pages or using any of our services, by continuing to do so, you indicate your agreement for Cambridge Vision Clinic to use your personal information as set out in this privacy policy.

Please note all copy, data and associated images are the property of Cambridge Vision Clinic. No items should be copied or distributed unless permission is given in writing by Centre for Sight.

What personal information do we collect and when?

We may collect and process personal information about you when, for example, you:

Please Note:

By emailing us your details you are accepting the fact that we will respond to that email address. This acts as your consent to allow us to respond to you.

Email sent by Cambridge Vision Clinic and its staff is not encrypted and therefore like all unencrypted email may be intercepted and viewed by others.

Please refer to our Email Communication terms & conditions.

Submitting a web form or sending an email to Cambridge Vision Clinic and or receiving email from Cambridge Vision Clinic or its staff or doctors does not establish a doctor-patient relationship. If you have or suspect you have an urgent health care problem, please consult with your health care provider / General Practitioner immediately. Cambridge Vision Clinic replies are not intended as medical advice. Accordingly you cannot rely on them as a diagnosis of your medical condition, as a confirmation of your medical diagnosis, or as a recommendation of one or more treatments.

What legal basis do we rely on when collecting and processing personal data?

By emailing us your details you are accepting the fact that we will respond to that email address. This acts as your consent to allow us to respond to you.

Email sent by Cambridge Vision Clinic and its staff is not encrypted and therefore like all unencrypted email may be intercepted and viewed byothers.

Please refer to our Email Communication terms & conditions.

Submitting a web form or sending an email to Cambridge Vision Clinic and or receiving email from Cambridge Vision Clinic or its staff or doctors does not establish a doctor-patient relationship. If you have or suspect you have an urgent health care problem, please consult with your health care provider / General Practitioner immediately. Cambridge Vision Clinic replies are not intended as medical advice. Accordingly you cannot rely on them as a diagnosis of your medical condition, as a confirmation of your medical diagnosis, or as a recommendation of one or more treatments.

How do we use your information?

Your personal information will be kept confidential and will be handled in accordance with our requirements under Data Protection legislation and medical confidentiality guidelines.

We may use your information for the following purposes:

Who do we share your information with?

The information and data we collect is important for us and we shall not share this with anyone else. We shall never disclose, rent, trade or sell your personal data to any third parties for their marketing or mailing purposes without your express consent

In the usual course of our business, we may use third parties to process your personal information on our behalf. Where a third party data processor is used, we will ensure that they operate under contractual restrictions with regard to confidentiality and security in addition to obligations imposed by data protection legislation and GDPR guidance.

How long do we store your personal data for?

We shall treat all your information in strict confidence and shall endeavour to take all reasonable steps to keep your personal information secure once it has been transferred to our systems. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information and data stored on our IT systems, the website and associated databases. Other information which you submit online may not be subject to the same protection and you do so at your own risk.

How do I access or correct the information you hold about me?

You have the right to request a copy of the information that we hold about you at any time, including copies of your health records (where relevant).

If you would like a copy of some, or all, of your personal information, please email us on info@cambridgevisionclinic.org. All requests must be made in writing.

We want to make sure that your personal information is accurate and up to-date; you may ask us to correct or remove information you think is inaccurate.

What are cookies?

A “cookie” is a small amount of data which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a “device”) browser from a website’s computer and is stored on your device’s hard drive, mobile device, set top box or other device.

There are different types of cookies which are used to do different things such as allowing you to navigate between pages on a website efficiently, remembering your preferences on a certain website, or improving your overall experience. Other cookies can provide you with advertising which is more tailored to your interests, or measure the number of site visits and the most popular pages users visit.

Most web browsers automatically accept cookies but you can disable this function by changing your browser settings if you so wish.

To find out more about cookies including what they are, how to control them or how to delete them, please visit www.aboutcookies.org.

How do you find out about changes to our privacy policy?

We keep our privacy policy under regular review and we will place any updates on this webpage. We may change the content or services found on our website at any time without notice, and consequently our privacy policy may change at any time in the future. Your continued access to or use of the website will mean that you agree to the changes.

Who do I contact if I have a question about your privacy policy?

Please contact us if you have any questions about our privacy policy:

Ms Julie Wright, Secretary on info@cambridgevisionclinic.org
Or write to us at:
Ms Julie Wright
Secretary to Mr Rajan at
Cambridge Vision Clinic
Spire Cambridge Lea Hospital
30, New Road
Impington, Cambridge
CB24 9EL

Cambridge Vision Clinic - Email Communication Notice

The term “Cambridge Vision Clinic” includes Cambridge Vision Clinic, its surgeons, nurses and administrative staff.

1. Risk associated with Emails

Cambridge Vision Clinic offers patients the opportunity to communicate by e-mail. Transmitting patient information by e-mail, however, has a number of risks that patients should consider before using email.
Emails and any files they contain are confidential and solely for the use of the individual or entity to whom they are addressed. They and the material they contain, may not be passed on without permission of the sender. All views expressed are those of the author and do not necessarily represent those of Cambridge Vision Clinic. If you received an email in error, please notify us.
Email communications cannot be guaranteed to be secure or error free, as information could be intercepted corrupted, amended, lost, destroyed, arrive late or incomplete, or contain viruses. We do not accept liability for any such matters or their consequences. Anyone who communicates with us by email is taken to accept the risks in doing so. When addressed to our clients, any opinions or advice contained in this email and any attachments are subject to our terms and conditions of trade. Opinions, conclusions and other information in this e-mail and any attachments which do not relate to the official business of the firm are neither given nor endorsed by it.

These include, but are not limited to, the following risks:

2. Conditions for the use of e-mail

Centre for Sight will use reasonable means to protect the security and confidentiality of e-mail information sent and received. However, because of the risks outlined above, Centre for Sight cannot guarantee the security and confidentiality of e-mail communication, and will not be liable for improper disclosure of confidential information that is not caused by Centre for Sight’s intentional misconduct. Thus, patients must consent to the use of e-mail for patient information

Consent to the use of e-mail includes agreement with the following conditions:
3. Instructions (Best Practices)
To communicate by e-mail, the patient shall:
  • Limit or avoid use of his/her employer’s computer
  • Inform Cambridge Vision Clinic of changes to his/her e-mail address
  • Put the patient’s name in the body of the e-mail
  • Include the category of the communication in the e-mail’s subject line, for routing purposes (e.g., billing question)
  • Review the e-mail to make sure it is clear and that all relevant information is provided before sending to Cambridge Vision Clinic
  • Inform Cambridge Vision Clinic that the patient received an e-mail from Cambridge Vision Clinic
  • Take precautions to preserve the confidentiality of e-mails, such as using screen savers and safeguarding his/her computer password
  • Withdraw consent only by e-mail or written communication to Cambridge Vision Clinic
Please note the following:  
  • By emailing us your details you are accepting that we will respond to that email address. This acts as your consent.
  • Email sent by Cambridge Vision Clinic and its staff is not encrypted and therefore like all unencrypted email may be intercepted or used by others
  • Submitting a web form or sending an email Cambridge Vision Clinic and or receiving email from Cambridge Vision Clinic or its staff or doctors will not establish a doctor-patient relationship. If you have or suspect you have an urgent health care problem, please consult with your health care provider immediately
  • Cambridge Vision Clinic replies are not intended as medical advice. Accordingly you cannot rely on them as
  • A diagnosis of your medical condition
  • As a confirmation of your medical diagnosis or
  • As a recommendation of one or more treatments
How do I find out about changes to email communication – terms & conditions?  

We keep our email communication terms & conditions under regular review and we will place any updates on this webpage. We may change the content or services found on our website at any time without notice, and consequently our email communication terms & communications may change at any time in the future. Your continued access to or use of the website will mean that you agree to the changes.

Find out more about our Privacy Policy and general Terms & Conditions.

Last Updated On: 04.01.2021

Whom to contact if I have question about email communication – T&Cs?

Please contact us if you have any questions about our email communications terms & conditions:


Ms Julie Wright, Secretary on info@cambridgevisionclinic.org or eyesecretary.cpm@gmail.com
Or write to us at:
Ms Julie Wright
Secretary to Mr Rajan at
Cambridge Vision Clinic
Spire Cambridge Lea Hospital
30, New Road
Impington, Cambridge
CB24 9EL

 
Phone:
+01223 266 913
info@cambridgevisionclinic.org
 
About Us

Cambridge Vision Clinic based in Cambridge, UK features an excellent team of eye care professionals offering a personalised, safe approach to patients with cataract and eye disorders for over 10 years.

CAMBRIDGE VISION CLINIC

Email: info@cambridgevisionclinic.org
Phone: 01223 266 913
Fax: 01223 266 958